Terms and Conditions
Terms & Conditions
Effective Date: 01/01/2026
Welcome to HORT Industries Ltd. By accessing or using this website, you agree to the following terms and conditions. Please read them carefully.
1. General Use
By using this website, you agree to use it for lawful purposes only. You may not use this site in any way that could damage, disable, or impair the functionality of the website or interfere with other users.
HORT Industries Ltd reserves the right to update or modify these terms at any time without prior notice.
2. Products & Information
We make every effort to ensure that product descriptions, images, and information are accurate. However, we do not guarantee that all content is error-free or complete.
HORT Industries Ltd reserves the right to:
- Modify or discontinue products at any time
- Correct pricing or description errors
- Limit quantities available for purchase
3. Orders & Payment
All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our discretion, including in cases of:
- Pricing errors
- Suspected fraud
- Product availability issues
Payments are processed securely through third-party providers including Lightspeed Payments and PayPal. We do not store your payment information.
4. Shipping & Delivery
Shipping times are estimates and not guaranteed. HORT Industries Ltd is not responsible for delays caused by shipping carriers, weather, or other factors beyond our control.
Risk of loss transfers to the customer once the order has been handed off to the shipping carrier.
5. Returns & Refunds
Returns are accepted within 30 days of delivery for products in new, unused condition.
Customers are responsible for return shipping costs unless otherwise stated. Refunds will be processed after returned items are received and inspected.
6. Use of Products
HORT products are designed for general tree care and landscaping use. It is the customer’s responsibility to use products properly.
HORT Industries Ltd is not liable for damage, injury, or loss resulting from improper use, installation, or application of our products.
7. Limitation of Liability
To the fullest extent permitted by law, HORT Industries Ltd shall not be liable for any indirect, incidental, or consequential damages arising from the use of this website or our products.
Our total liability shall not exceed the amount paid for the product purchased.
8. Intellectual Property
All content on this website—including text, images, logos, and design—is the property of HORT Industries Ltd and may not be copied, reproduced, or used without permission.
9. Privacy
Your use of this website is also governed by our Privacy Policy. By using this site, you consent to the collection and use of information as described in that policy.
10. Contact Information
If you have any questions about these Terms & Conditions, please contact us:
HORT Industries Ltd
info@hortind.com
1-800-643-9547