Privacy Policy

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Privacy Policy

Effective Date: 01/01/2026

HORT Industries Ltd (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or make a purchase.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you place an order or submit a form, we may collect:

• Name
• Email address
• Phone number
• Shipping and billing address

Payment Information

Payments are processed securely through third-party providers (such as Lightspeed Payments and PayPal). We do not store your credit card information.

Website Usage Information

We may collect basic information about how you use our site, such as:

• Pages visited
• Time spent on the site
• Browser and device information

This helps us improve our website and customer experience.

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Respond to inquiries and customer service requests
• Provide order updates and communication
• Improve our website and services

If you opt in, we may also use your information to send updates related to your inquiry or order (including text messages, if consent is given).

3. Sharing Your Information

We do not sell your personal information.

We may share your information only when necessary to:

• Process payments (through secure third-party providers)
• Ship your order (with carriers such as FedEx, UPS, or USPS)
• Connect you with an authorized distributor if you request “Where to Buy” information

All third parties are expected to handle your information securely.

4. Text Message Communications

If you choose to opt in, you may receive text message updates related to your inquiry or order.

• Message frequency may vary
• Message and data rates may apply
• You can opt out at any time by replying STOP

5. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is completely secure.

6. Your Rights

You have the right to:

• Request access to your personal information
• Request corrections or updates
• Request deletion of your information

You may also withdraw consent for communications at any time.

7. Cookies

Our website may use cookies to improve your browsing experience. Cookies help us understand how visitors use our site and allow us to improve functionality.

You can choose to disable cookies in your browser settings if you prefer.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

HORT Industries Ltd
info@hortind.com
1-800-643-9547